Yes. Excelon provides each of its clients with access to real-time comprehensive information on the Excelon App and the Internet Service This information enables our clients to actively monitor the status of their card program and utilize the information to follow consumer trends for their own marketing and promotions campaigns.
Can Prepaid Cards be re-loaded with additional funds?
Yes, Excelon Prepaid Mastercard Card products can be topped up subject to the maximum balance available on the cardholder’s card. Depending upon our client’s requirements, cardholders can re-load (top up) their cards by SMS, telephone, online or at over 30,000 participating top-up locations.
How can I load a Card?
You can load your Excelon Prepaid Mastercard using a number of different methods. 1. Wire Transfer to Excelon prepaid Mastercard Personal IBAN 2. Online – Register your prepaid card online with us to link the card to your Prepaid card. Once you have registered your debit/credit card you can then load funds directly to your prepaid card. You can register your debit/credit card to your prepaid card by logging onto our online banking platform here and following the instructions from there. 3. Transfer funds from another Excelon Prepaid Mastercard 4. Load funds from another Excelon through the ExcelonPay QR code
What happens when a cardholder’s Prepaid Card expires?
Any Excelon Prepaid Mastercard Card is valid for 24 months. Upon expiration, cardholder’s cards will no longer be available for any use. Clients can select to automatically send cardholders a replacement card with all available balance on their new card or the cardholder can request a payment of the remaining balance on the card and close the account.
Where can cardholders use their Prepaid Card abroad?
Cardholder’s can use their cards to make purchases of products, goods and services at any location that accepts Mastercard. Excelon Prepaid Mastercard cards are accepted at over 36.9 million locations worldwide displaying the Mastercard Acceptance Mark. In addition, you can withdraw money from ATM at any time and safely in more than 2.1 million locations worldwide displaying the Mastercard Acceptance Mark.
Do Prepaid Cards utilize a PIN Number?
Yes. The secure Personal Identification Number (PIN) is deliveredinstantly after you have activated your card . The Prepaid Card can be used at ATM’s and point-of-sale (POS) locations worldwide. The PIN is delivered through the Excelon App and Internet Service for security reasons.
What can I use my Excelon prepaid Mastercard for?
The Excelon Prepaid Mastercard can be used for many purposes such as: – Transferring wages to your card – To pay employees their wages onto the card – To manage payments for travel expenses, fuel expenses, subsistence, amongst others – To carry travel money on a card for safe and secure use abroad – To share money with friends and family through additional cards – To make or receive Insurance Claim payouts – To use safely and securely on Gaming sites and make and receive winnings payouts – Online Shopping 24/7, 365 days of the year Essentially, you can use
How can I activate my card?
To begin using your Excelon Prepaid Mastercard you must follow these simple steps: 1. Sign your name on the reverse of the card 2. Activate your card and get your PIN code through the Excelon App 3. Load your card and start purchases, payments or transfers. Once you have completed these steps your card is ready for use online, through our mobile application or over 37 million locations worldwide displaying the Mastercard Acceptance Mark.
How long does it take for topped up funds to be available on the card?
Upon authorization of top-up transaction, funds will be available on the cardholder’s card for use within a few minutes.
How can cardholders check their balance?
Cardholders can check their transactions and account balance 24/7 – 365 days of the year through the Excelon App (available on Android and iOS) and on our Internet account management system.
